Make sure you choose the best Carpet Cleaner!
How to choose a Denver carpet cleaner
6 Mistakes to avoid when choosing a Denver carpet cleaner.
MISTAKE #1:
Choosing a cleaner based on low price.
Most of us are attracted by low price, but some cleaners use price as the bait for their misleading advertising. They offer a cheap price — usually between $3.95 and $9.95 per room; then, once they’re in your home or office, they pressure you into buying add-ons. It’s as if you were buying a car and found out that the dealer was charging you extra for the tires and steering wheel. Professional carpet cleaning is not as cheap as some unethical cleaners would like you to believe. Low price could also mean the cleaner has cheap equipment or untrained personnel who won’t do a good job.
MISTAKE #2:
Choosing a cleaner based on one call.
Instead, invite the person to your home and ask for a written quotation. Then you’ll know exactly what the cleaner recommends — and you won’t be the victim of high pressure tactics when the technician steps into your living room.
MISTAKE #3:
Not getting comments from other clients.
Any cleaner can say anything about his past jobs. Sadly, some of what he says may not be true. So first ask friends to recommend cleaners they’ve been happy with in the past. Another option is to get references from the cleaner and check with them to see if the work was done to their satisfaction.
MISTAKE #4
Choosing a cleaner that isn’t certified, or has a bad record with the Better Business Bureau.
If you want to be sure you’re hiring a competent professional, make sure he’s certified by the Institute of Inspection, Cleaning and Restoration Certification. (All certified cleaners are listed on their Web site.) But don’t stop there. It’s also very important to check with your local Better Business Bureau to make sure the cleaner (certified or not) doesn’t have a long list of complaints from past customers.
MISTAKE #5:
Choosing a cleaner that isn’t a member of a trade association.
Local trade associations are groups of cleaners who are dedicated to:
· Honest, ethical business practices.
· Staying current on the latest methods for carpet and upholstery care, cleaning and restoration.
· Customer satisfaction.
MISTAKE #6
Choosing a cleaner that doesn’t offer a money-back guarantee.
Every cleaning company should be fully accountable for its work. If you aren’t pleased with the job in every way, you shouldn’t have to pay for it, period. Not all cleaners offer a guarantee. Or, if they do, the guarantee may be “limited”. Ask the cleaner if he offers a money-back guarantee and then make sure he includes his guarantee on his written quotation Carpet Cleaning Denver
